Can't change Password/Email
4 posters
Page 1 of 1
Can't change Password/Email
So what has happend is.
*one of my emails got locked way back, that email had a recovery phone number that i did no longer own when it got locked, So gg that email.
*My email that ive used for facebook,runescape, etc now got locked and can only be unlocked by that email ^^
*Now i cannot change my email/Password on my rs account wich i rly need to do, Is there a way to still change ur email but by waiting 14+ days or anything? I know it used to be like this.
*one of my emails got locked way back, that email had a recovery phone number that i did no longer own when it got locked, So gg that email.
*My email that ive used for facebook,runescape, etc now got locked and can only be unlocked by that email ^^
*Now i cannot change my email/Password on my rs account wich i rly need to do, Is there a way to still change ur email but by waiting 14+ days or anything? I know it used to be like this.
Herblore- Tier 4 (500 posts)
Re: Can't change Password/Email
I suggest messaging accounthelp@jagex.com explaining it to them, but also giving as much information about the accoung as possible so that they know it is indeed you who is the owner of the account.
Cille- Grandmaster (2000 posts)
Re: Can't change Password/Email
thanks cilleCille wrote:I suggest messaging accounthelp@jagex.com explaining it to them, but also giving as much information about the accoung as possible so that they know it is indeed you who is the owner of the account.
Herblore- Tier 4 (500 posts)
Re: Can't change Password/Email
Daxaal wrote:That email doesn't work anymore.
It doesn't? Do you know how else to contact them other than through the forums?
Cille- Grandmaster (2000 posts)
Re: Can't change Password/Email
I messaged through the in-game inbox via the website when I was in the same situation, by tweeting @jagexsupport and they linked me to a page where I can inbox. Got the account back in a couple days.
Similar topics
» how do i change my password
» Resetting my account password
» name change
» Name change
» Name change please?
» Resetting my account password
» name change
» Name change
» Name change please?
Page 1 of 1
Permissions in this forum:
You cannot reply to topics in this forum
|
|